Member Services Team

Missing ImageRobin Sabbath, Manager Member Services
Robin has a proven track record of over twenty years of leadership experience in the academic library and publishing marketplace at organizations such as Gale and SAGE. Robin’s strengths in complex sales and library outreach give her an unparalleled foundational knowledge of vendor processes and member experience. Since returning to Lyrasis, Robin has used her breadth of industry knowledge and her experience as a Certified DEIA Trainer to support and advocate for her Member Services teammates and Lyrasis staff as a whole.

Portrait Image of Maria BradyMaria Brady, Senior Portfolio Specialist

Maria Brady planned for a career in corporate security after receiving a BS from UMass Boston (then Boston State College). Instead, she took a different path when she accepted an offer at NELINET, the regional library network in the Northeast US. Lyrasis is fortunate to still have her 30 years later. Maria lives in Waltham, Massachusetts, and is well known among many member institutions and users of Lyrasis products and services. A seasoned professional, she provides outstanding service and solutions to Lyrasis members and users by phone, email and chat.

Missing ImageKirsten Giotto, Portfolio Specialist

Bio coming soon.

Missing ImageAmanda Price, Portfolio Specialist

Bio coming soon.

Portrait Image of Jackie LewisJacqueline Roy, Portfolio Specialist

Jacqueline (Jackie) Roy relocated from Ridgeland Mississippi, to Atlanta, Georgia, where she joined the Lyrasis Human Resources team in December 2017. Soon after, she transitioned to the Member Services team as Representative for our Southern US members. Jackie brings 10+ years of customer service and managerial experience in human resource and program coordination to Lyrasis, including leading a successful summer youth employment program with 99% placement while at Coahoma Community College. Jackie has a proven track record of establishing strong connections with community organizations and public and private institutions. She holds a Bachelor’s in Business Administration from American Intercontinental University and a Master’s in Education from Mississippi Valley State University.

Missing ImageKelly Aulph, Portfolio Specialist

Bio coming soon.

Missing ImageKathleen Spring, Portfolio Specialist

Kathleen Spring joined Lyrasis in 2022, after spending nearly two decades working in various roles in academic librarianship at a small, private liberal arts institution. Prior to beginning a career in libraries, she taught communication studies at several higher ed institutions. Kathleen holds degrees from Hofstra University (BA), Southern Illinois University (MS), and the University of Alabama (MLIS).